COSO has just announced a project to modernize Internal Control – Integrated Framework. It is welcome news. The original COSO Internal Control – Integrated Framework was published in 1992 after an examination of the causes of the financial failures of the 1980’s. It is appropriate that COSO re examines the basic framework and updates it. Sudden corporate failures and catastrophic losses are continuing unabated.
Since the traditional Thanksgiving football weekend is almost upon us, I’d like to offer a suggested playbook for what I will call COSO 2.0.
GO LONG
COSO Internal Control Integrated Framework will be 20 years old in 2012, when the new version is published. But COSO 2.0 needs to be aimed at the world of 2025. COSO 1992 has been out of date for at least a decade. Yes, it has been updated with supplementary frameworks and some of those have been good. Yes, the original COSO has some fundamental truths that will remain unchanged. But they must be adapted to a world that is changing daily. We need to aim COSO 2.0 at a group of users and stakeholders in a business world and society we can only imagine today. Anything less will make COSO 2.0 irrelevant when it is published.
GO WIDE
In a recent workshop on integrated reporting at the Harvard Business School, participants made the case that today’s corporate reporting is irretrievably broken. For example, companies have one framework for reporting on internal control over financial reporting and other frameworks for reporting on non-financial data even though the most reported financial and non-financial data is intertwined.
If COSO 2.0 is to be relevant, it must be capable of meeting the reporting reliability requirements of all aspects of corporate reporting and function well in a world of integrated reporting. The world of GRC professionals is about to get a wider playing field.
AIM HIGH
When COSO 1992 was issued it was the only game in town. It was a breakthrough. That is not true now. A number of general purpose and highly specialized frameworks exist. COSO 2.0 must either incorporate current best practice frameworks or decisively improve on them. Two notable frameworks are the OCEG Red Book Maturity model and in another area entirely, the Global Reporting Initiative (GRI) framework, and this does not even take into account numerous offerings by other groups such as ISO. COSO 2.0 must take into account the best of what exists today and borrow from it or replace it with something better. We don’t need another silo.
USE SPECIAL TEAMS
The COSO team consists primarily of auditors, accountants, academics and financial executives. Special teams are essential for winning. The COSO 2.0 team needs to add some risk specialists, (preferably quants) some operating managers, some technology experts and others from quality, environmental and sustainability movements. COSO 2.0 must be a team effort.
CONSIDER SOME LATERAL THINKING
How can we drive down the cost and bureaucracy of the control paradigm? Consider this analogy. Broken fire extinguishers don’t cause fires. Broken controls don’t cause business failure. Let’s get a better understanding of the real root causes of failure. How can we manage human performance better? By most accounts, humans are the root cause of about 50% of loss events and failures.. Let’s stop blaming broken controls and start looking at what we expect from people. What observable skills and behaviors must we expect from managers, executives and boards?
KEEP SCORE
COSO must be able to demonstrate it is reliable. How many SOX certifications were found to be flawed? A variety of stats suggest the number is at least 10-15%. That’s about the same as Russian roulette. Twice since 1992 COSO researched the rate of fraudulent financial reporting based on SEC records. That’s like coming to a conclusion on the nation’s health by counting tombstones in the nation’s cemeteries once a decade. Find a way to measure success and failure. Start by analyzing the best record we have ever had of control failures – published disclosures of past SOX deficiencies.
Today we have far more access to information than was the case in 1992. We have real time news feeds of loss events and failures of all types, from oil spills to product recalls to compliance fines and penalties. Failures of all kinds can be tracked every day, not every decade. We need to keep score continuously. It can be done.
PLAY TO WIN
Winning the game means improving business performance. It does not mean improving control performance. COSO 2.0 needs to provide a clear understanding of how we can determine the completeness and appropriateness of business strategies and objectives and provide a basis for creating and assessing key performance indicators at the process level. If business has the right objectives, and is meeting those objectives, we should be able to come to some prima facie conclusions about how the business is managing risk and control.
Here is one performance indicator: Google the phrase “control management”. As a concept it does not seem to exist. COSO 2.0 should be the textbook of control management in the form of intelligent, cost effective, evidence based, not belief based control design and should promote control as a manageable dimension of the business in the same way we manage human resources marketing or any other business function. Controls exist to achieve business results, not to support a control testing industry. We are in the game to win it.
NO TIME OUTS
If anything, COSO is off to a slow start. But a 2012 projected release date is ambitious. There is a huge amount of work to do and a short time to do it. Every GRC professional, certainly those who are members of the COSO organizations, will need to pitch in with ideas and comments as exposure drafts appear. The need for COSO 2.0 as I envisage it is urgent.
Oh, and by the way, try to keep it short and simple.
I’d love to hear your comments. What would you like to see in COSO 2.0?
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